Frequently Asked Questions

We offer a diverse selection of jewelry to suit any style and occasion. From classic diamond earrings to trendy statement necklaces, we have something for everyone. Explore our collections of rings, bracelets, pendants, and more, crafted in a variety of materials like sterling silver, gold, and gemstones.

Yes! We take pride in offering a collection of genuine gemstones, ethically sourced and conflict-free. Each piece comes with a certificate of authenticity for certain gemstones.

To keep your Zirkon jewelry looking its best, we recommend following these simple tips:

  • Store your jewelry in a cool, dry place when not in use.
  • Avoid contact with harsh chemicals and cleaning products.
  • Gently clean your jewelry with a soft polishing cloth.
  • Remove your jewelry before showering, swimming, or exercising.

Unfortunately, we do not currently offer resizing services. However, many of our rings are available in a variety of sizes to ensure a perfect fit.

 

Shipping times will vary depending on your location. We offer a range of shipping options to suit your needs, with estimates displayed during checkout. You can also track your order in real-time once it’s shipped.

We want you to be completely satisfied with your Zirkon purchase. If you are not happy with your order for any reason, you can return it for a full refund within 30 days of receipt. Please refer to our full return policy for details on eligibility and procedures.

Absolutely! Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery on the carrier’s 1 website.

During checkout, look for the “Coupon Code” field. Enter your code and click “Apply” to see the discount reflected in your order total.

We do! You can choose gift wrapping at checkout for a beautiful and festive presentation.

Our friendly customer support team is here to help with any questions you may have. Reach out to us at [email protected] and we’ll be happy to assist you.

We hope this FAQ helps you shop with confidence at Zirkon! If you have any additional questions, please don’t hesitate to contact us. Happy shopping!